HOME > Company profile > Legal Information and notices required by Act on Specified Commercial Transactions Legal Information and notices required by Act on Specified Commercial Transactions Distributor OKAYAMA-KOUGEI Inc. Address Kyoto-shi Fushimi-ku, Fukakusa Nishiura-cho 8-2-2, Postal Code 612-0029 Phone number 075-643-4317 / Fax 075-643-4320 Email address email@example.com Sales Director Yoshihiro Sugita Charges other than the price of the product Consumption tax: not included in the listed price. Shipping fees: Hokkaido 1400 yen / Northern Tohoku 1000 yen/ Southern Tohoku 900 yen/ Kanto, Shinetsu, Shikoku, Kyushu 700 yen / Hokuriku, Chubu, Kansai, Chugoku 600 yen / Okinawa: 1140 yen ※ No surcharge for deliveries to remote islands Ordering method Online Orders and inquiries are accepted 24 hours a day, 7 days a week (we will reply to your inquiry during business hours). You can shop easily and securely using the shopping cart on the site. Product delivery time We will ship your order within three business days after you place your order. If you have a preferred delivery date, please let us know and we will make adjustments. Payment method Credit Card Payment Returned goods and exchanges In accordance with our rules, we do not accept returns or cancellations on the grounds of the customers' personal preferences. However, if the item is defective, we will replace it with a new one of the same type as soon as possible. Please contact us within 7 days of receipt of the item to let us know in advance. We will bear all shipping and handling costs associated with the exchange.