Legal Information and notices required by Act on Specified Commercial Transactions

Distributor

OKAYAMA-KOUGEI Inc.

Address

Kyoto-shi Fushimi-ku, Fukakusa Nishiura-cho 8-2-2,
Postal Code 612-0029

Phone number

075-643-4317 / Fax 075-643-4320

Email address

shop@okayama-kougei.com

Sales Director

Yoshihiro Sugita

Charges other than the price of the product

Consumption tax: not included in the listed price.
Shipping fees: Hokkaido 1400 yen / Northern Tohoku 1000 yen/ Southern Tohoku 900 yen/ Kanto, Shinetsu, Shikoku, Kyushu 700 yen / Hokuriku, Chubu, Kansai, Chugoku 600 yen / Okinawa: 1140 yen
※ No surcharge for deliveries to remote islands

Ordering method

Online Orders and inquiries are accepted 24 hours a day, 7 days a week (we will reply to your inquiry during business hours). You can shop easily and securely using the shopping cart on the site.

Product delivery time

We will ship your order within three business days after you place your order. If you have a preferred delivery date, please let us know and we will make adjustments.

Payment method

Credit Card Payment

Returned goods and exchanges

In accordance with our rules, we do not accept returns or cancellations on the grounds of the customers' personal preferences. However, if the item is defective, we will replace it with a new one of the same type as soon as possible. Please contact us within 7 days of receipt of the item to let us know in advance. We will bear all shipping and handling costs associated with the exchange.