Legal Information and notices required by Act on Specified Commercial Transactions

Distributor
Okayama Kougei Inc.
Address
Kyoto-shi Fushimi-ku, Fukakusa Nishiura-cho 8-2-2,
Postal Code 612-0029
Phone number
075-643-4317 / Fax 075-643-4320
Email address
shop@okayama-kougei.com
Sales Director
Yoshihiro Sugita
Charges other than the price of the product
Consumption tax: not included in the listed price.
Shipping fees: Hokkaido 1400 yen / Northern Tohoku 1000 yen/ Southern Tohoku 900 yen/ Kanto, Shinetsu, Shikoku, Kyushu 700 yen / Hokuriku, Chubu, Kansai, Chugoku 600 yen / Okinawa: 1140 yen
※ No surcharge for deliveries to remote islands
Ordering method
Online Orders and inquiries are accepted 24 hours a day, 7 days a week (we will reply to your inquiry during business hours). You can shop easily and securely using the shopping cart on the site.
Product delivery time
We will ship your order within three business days after you place your order. If you have a preferred delivery date, please let us know and we will make adjustments.
Payment method
Credit Card Payment
Returned goods and exchanges
In accordance with our rules, we do not accept returns or cancellations on the grounds of the customers' personal preferences. However, if the item is defective, we will replace it with a new one of the same type as soon as possible. Please contact us within 7 days of receipt of the item to let us know in advance. We will bear all shipping and handling costs associated with the exchange.